Shipping & Return Policy

We have a 3-day return policy, which means you have 3 days after receiving your item to request a return.

Eligibility Criteria

Starting a Return

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

To start a return, you can contact us via email. If your return is accepted, we will send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Pan-India Dispatch

Refund Process

Orders are processed and dispatched within 2 to 7 business days. Standard courier delivery across India takes between 5 to 7 business days depending on your location.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days.

Once shipped, tracking information is emailed directly so you can monitor your handloom parcel until it arrives safely at your doorstep.

Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us.

Have a Return Question?

You can always contact us for any return question at tvidyashree5@gmail.com. We are here to assist with every drape.